Returns & Exchanges

At Lockhart's Authentic Grooming, we stand by the quality of our pomades and grooming goods; if you are not fully satisfied, we offer a 30-day window for returns on most unused products.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original, unopened packaging and were purchased within the last 30 days to qualify for a full refund or exchange.

• 2.
  Contact Support

  Email our crew at [email protected] with your order number and the reason for your return to receive an RMA authorization.

• 3.
  Package Your Items

  Securely pack the products in their original shipping box or a similar sturdy container to prevent damage during transit back to our facility.

• 4.
  Ship and Track

  Affix your return label and drop the package off at your nearest carrier; once received, we will process your refund or ship your exchange within 5 business days.